এইচএসসি পাসেই ব্র্যাক ওয়াশ প্রজেক্ট এ চাকরি, পাবেন বিনামূল্যে আবাসন সুবিধা
বেসরকারি উন্নয়ন সংস্থা (এনজিও) ব্র্যাক সম্প্রতি তাদের ‘ওয়াশ, ভাসান চর, এইচসিএমপি’ বিভাগে জনবল নিয়োগের বিজ্ঞপ্তি ...
Help Desk Assistant
Relief International
খালি পদ
নির্দিষ্ট নয়
জব কনটেক্সট
- The food security-focused Helpdesk Assistant will lead on collecting all Fresh Foods Market beneficiaries` complaints on a day today basis. The Helpdesk Assistant will be responsible for documenting daily beneficiary complaints, enter data in appropriate format, registering and computing the daily number of HHDs mobilized, participated and transacted successfully into the data base. You will also play a leading role in resolving each beneficiary`s complaint cases through a thorough analysis on a case by case basis. Complaint cases resolved will be allowed to purchase through a WFP provided DUMMY-SCOPE card, which you will facilitates to each beneficiary during market days.
- Duty Station: Ukhiya
- Reports to: Farmers Market Supervisor/Field Officer
- Department: Program (FSL)
- Contract Duration: Up to December 31, 2021.
- Possible Contract Starting Date: At Earliest
চাকরির দায়িত্বসমূহ
- Helpdesk Complaint Mechanism
- Lead and manage the complaint and feedback mechanisms.
- Lead on registration of beneficiaries’ with their specific complaint cases into the WFP developed complaint registration template.
- Assist in resolving beneficiary complaint cases from the master mobilization list and with the help of WFP Helpdesk team.
- Facilitate the use of DUMMY-SCOPE card to enable beneficiaries’ whose complaint cases are resolved, to purchase vegetables and protein based foods in the market.
- Provide ongoing review on the quality of existing data in the project subject areas, the methods of collecting it and the timeliness of reporting to relevant parties.
- Communication and Reporting
- Produce reports complaint cases report and market information on a daily basis
- Provide the Field Assistant a daily and weekly report and assist the Help Desk M&E Assistant with broader analysis, as well as provide the Program Manager and other RI staff with information on an ad-hoc basis.
চাকরির ধরন
ফুল টাইম
কর্মক্ষেত্র
- অফিসে
শিক্ষাগত যোগ্যতা
- University degree in statistics, Social sciences, demographics, economics, or any other related field.
অভিজ্ঞতা
- সর্বনিম্ন ২ বছর
চাকরির প্রয়োজনীয় বিষয়সমূহ
- উভয় পুরুষ এবং নারীরা আবেদন করতে পারবেন
- At least two (2) years of professional experience in an M&E and or Protection positions responsible for implementing M&E and or protection activities of humanitarian projects.
- Minimum 6 months of aid-related NGO experience in Bangladesh
- This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment
- Experience in designing, implementing, and operating project database system, data entry and analysis.
- Experience in planning and managing surveys.
- Experience in developing and refining data collection tools.
- Experience with data quality assessments and oversight.
- Languages: Excellent written and spoken command of English
- Competencies
- Good knowledge of program implementation, monitoring, evaluation, and learning techniques and practices.
- Familiarity with sector specific data collection requirements (familiarity with complaint mechanism and feedback, data entry and analysis; protection and cash or voucher programming, a plus)
- Good knowledge and experience regarding gender mainstreaming.
- Excellent analytical skills.
- Ability to work in a team and good interpersonal skills.
- Good computer applications skills.
- Good organizational skills.
- Ability to work independently with a minimum of supervision.
- Ability to work under time pressure and meet deadlines.
- Ability to work in diversified environments.
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কর্মস্থল
Cox’s Bazar (Ukhia)
বেতন
- As per RI National Pay Scale Policy in Bangladesh
কোম্পানীর সুযোগ সুবিধাদি
- Medical allowance, Weekly 2 holidays, Insurance
- বেতন পর্যালোচনা: বার্ষিক
- Two festival bonuses in a year equivalent to one Gross salary.
- Severance (8.33% of the monthly Gross salary) goes with the monthly release of the salary.
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আবেদনের পূর্বে পড়ুন
Read Before Apply
RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:
Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration
Sustainability
RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:
Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration
Sustainability
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Qualified female candidates are strongly encouraged to apply.
Apply Procedure
আবেদনকারীকে অবশ্যই জীবনবৃত্তান্তের সাথে ছবি পাঠাতে হবে
আবেদনের শেষ তারিখ: ২১ জানুয়ারী ২০২১
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